Tech

In 2019, the quest for enhancing consumer experience drove brands across the MENA region to fully dedicate themselves to their consumers, building and maintaining their trust. Brands that invested in serving relevant and personalized communications, products, and services emerged victorious, with higher brand awareness, higher customer retention, and even higher customer satisfaction rates.

In the two decades since Dubai first emerged as a global hub for financial services, transport and tourism, the Emirate has developed into one of the world’s most dynamic real estate markets, with some $70 billion in transactions recorded in 2018.

It may only be a matter of time before some of the age-old hallmarks of a university education become obsolete, with early morning lectures and packed classrooms going the same way as blackboards, chalk and lessons in Latin.

As the gateway to Mecca, every year the city of Jeddah on the Red Sea coast receives millions of Muslims undertaking the hajj and umrah pilgrimages. To cope with rising numbers of pilgrims and international tourists as well, last year Jeddah completed the first phase of one of the most ambitious airport expansions anywhere in the world.

As the pace of reform accelerates in Saudi Arabia, talented and creative women are rising to the top across all areas of science and technology.

A data revolution is sweeping through the financial services sector. Regulators around the world are now requiring banks to make account data available to licensed third parties.

There can be few companies anywhere in the world today that are not investing intensively in digital transformation and in trying to find new ways to unlock value from the data they hold.

Half of all current jobs will no longer exist in 25 years, while new professions are gaining ground. Data is the new oil and therefore every company is looking for data scientists, architects and engineers. Attracting talent is a major challenge for businesses, as every sector is competing for the same profiles.

With a giant domestic market eager to enjoy arts, sports and theme parks right on their doorstep, nobody in the world’s hospitality industry wants to miss out on the Qiddiya opportunity.

For generations, the role of the facilities manager has barely changed: maintaining electrical networks, supervising security and cleaning services and ensuring the safety of fire prevention and elevators all continue to be the foremost responsibilities of any building manager.